Frequently Asked Questions
Everything you need to know about your luxury fashion journey with us.
How do you guarantee the authenticity of your items?
Every item at Treasures of NYC undergoes a rigorous multi-point inspection by our in-house experts to ensure 100% authenticity before it is listed for sale.
What is your return policy for vintage pieces?
Due to the unique and exclusive nature of our curated vintage collection, all sales are final. We provide detailed descriptions and high-resolution photos to ensure you are confident in your purchase.
How long does shipping take within the United States?
Orders are typically processed within 1-3 business days. Domestic shipping usually takes 3-7 business days depending on your location and the shipping method selected at checkout.
Do you offer international shipping?
Yes, we ship our luxury treasures worldwide. Please note that international customers are responsible for any customs duties or taxes imposed by their local government.
What condition can I expect from your vintage items?
We specialize in high-quality luxury goods. Each product page includes a specific condition ratingâranging from 'Pristine' to 'Gently Loved'âto accurately reflect the item's history.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and offer flexible financing options through services like Affirm and Klarna.