Returns & Exchanges
Due to the unique, pre-owned nature of our curated vintage collection, all sales at Treasures of NYC are final. We strive to provide detailed descriptions and high-resolution imagery for every piece to ensure complete transparency before your purchase.
Review Product Details
Carefully examine all photos, measurements, and condition reports provided on the product page before completing your order.
Inquiry Window
If you believe an item was grossly misrepresented, please contact our concierge team at info@treasuresofnyc.com within 48 hours of delivery.
Verification Process
Include your order number and clear photographs of the discrepancy in your email for our authentication team to review.
Final Resolution
If a return is authorized, the item must be shipped back with all original security tags attached and in its original packaging within 3 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing